Plays an integral role in developing Mariner Finance’s next line of successful managers and leaders such as Branch Manager Trainees, Operations Manager Trainees, and others, as assigned.Consistently displays and encourages behaviors and results consistent with Mariner Finance values such as carrying out Mariner’s mission statement and Customer Obsession (GLAD).Attracts high-quality and diverse talent, coordinates and interviews prospective candidates, and makes recommendations to management for vacancies.Promptly investigates and thoroughly works to resolve customer and employee inquiries and complaints.Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.Uses problem-solving skills to resolve product, service, and policy-related obstacles for customer. Manages approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors.Implements internal branch auditing procedures, which properly control all negotiable items and company records held within the branch.Develops additional business by networking with local establishments, such as retail and automobile businesses, and building strong community relations.Prepares and submits reports reflecting branch activity and growth as needed.Manages the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets/goals.Exercises lending authority when reviewing and approving applications and uses product knowledge in offering loan solutions that meet customer need.Specific responsibilities include consistently achieving annual growth goals, approving or denying loans consistent with credit authority, reducing loss rates in the branch, and ensuring compliance and implementation of policies and procedures. Supervisory Responsibility: All Branch Personnelīe responsible for leading a team, running a profitable operation, maintaining compliance, and providing leadership in the branch. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. Apply to join our award-winning service team today! If you are someone who is looking to build meaningful relationships by leading a collaborative team where goal achievement and providing superior customer service are of the utmost importance, then Mariner Finance is the organization for you. We are looking for a seasoned consumer finance professional to be our next Branch Manager.
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